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Unresponsive

Mar 13 at 12:04pm UTC
Affected services
SV40

Resolved
Mar 13 at 12:04pm UTC

We recently experienced an unresponsive system issue that was traced back to abnormal traffic causing high CPU usage. After a thorough investigation, we identified the traffic that was responsible for the spike.

What Happened:

The system became unresponsive due to high CPU usage linked to specific traffic.
Upon investigation, we pinpointed the offending traffic source.

Resolution:

We promptly blocked the problematic traffic using updated firewall rules.

Since applying the fix, the system performance has returned to normal.

We are continuing to monitor our systems closely to ensure stability and prevent future occurrences. Thank you for your patience and understanding.